As of today, after a wonderful experience, I am officially done visiting the Burger King in Brentwood, Missouri. Every place is going to mess up an order now and again. Charging for cheese and not adding it. Forgetting to include something with the order. I can accept that. But not what happened today.
Once a month or so I run to Trader Joe's during my lunch break to pick up some items we need. Typically on those runs, I swing into Burger King and get a fish sandwich. This is about the only time I actually eat fast food, so they won't miss my business that much.
As I pulled into the parking lot I saw a gentleman working on his car. He was wrapping up as I walked past. Had I stopped to talk with him, I probably could've gotten a nice second hand high from the joint he was smoking.
|Perhaps the King encourages this after all.|
I proceed inside. At the counter I place my order. Mr. Mechanic comes inside and then walks behind the counter.
He heads back to the cooking area. Next he takes off his jacket, looks up at a screen, and starts making a sandwich. The sandwich is wrapped and tossed in a bag. A small order of fries goes on top of the sandwich. Napkins are thrown in next. I'm looking for a person with a manager tag to say something to. Finally I see one. She grabs the bag and carries it toward the counter. I'm just getting ready to say something to her as this guy went straight from working on his car to making a sandwich WITHOUT WASHING HIS HANDS!
|"Need any general dentistry done while I'm at it?"|
"Would you like any ketchup with your order?"
He made MY sandwich. MY sandwich will be infused with the alluring combination of weed, oil, grease, and fish.
I informed her I would like a different sandwich. Puzzled, and a bit angry it would seem, she asks why. I tell her the gentleman who just made MY sandwich came in from working on his car to make said sandwich and never washed his hands.
She drops the bag in the trash and yells back
"Remake that last fish sandwich order!"Mr. Mechanic grabs another bun, and reaches for the fish.
I tell THE MANAGER if the same guy makes that sandwich without washing his hands or putting some gloves on at least I'm just going to ask for another one as I don't think that's very sanitary.
Maybe she was just an assistant manager, or something else, but I actually expected her to do something more.
She hollers back at someone with a name I didn't understand and tells him he needs to make the sandwich. Mr. Whatshisname takes the sandwich out of Mr. Mechanic's hands and goes to put the finishing touches on it.
"Excuse me," I say, "Ms. Manager, I don't want to be a pain, but I also don't want to eat contaminated food. Can you just have the second guy make a whole new sandwich since the first guy already got that sandwich dirty too?"
"MR. WHATSHISNAME, MAKE ANOOOTHER FISH SANDWICH." was what she said to him without taking her eyes off of me.
Clearly, I was in the wrong to ask her for a new sandwich and she made sure I knew (by the tone of her voice, the arms folded across her chest, and the contorted face she made) how horrible of a person I was.
He made it and wrapped it. She brought it to me, dumped it on the counter (just the sandwich, not even in a bag), and started to walk away.
"What about my fries?"I half expected her to grab the bag out of the trash, but she didn't. Instead, she yelled at some other poor employee, Miss Whatshername, to finish my order.
Miss Whatshername was very nice. Finished the order, asked if I wanted any ketchup or anything, and apologized for what just happened. She even offered me a free desert if I wanted it.
As I walked away, I heard the person in line behind me say
"Ummm, the second fish sandwich he made was just put in a bag and it looks like it's going to be served to someone in the drive thru. Also, the guy that still hasn't washed his hands just made my sandwich too. I'd like another one."I wanted to break into a little EMF right then and there.
For the sake of anyone else who had to deal with her later in the day, I hope the manager lady went out to Mr. Mechanic's car and took a few hits from the joint herself.